Get In Touch

 

Email us: info@pointyfaces.co.uk

Phone us: 01834 862790

Or fill out the contact form. 

 

 

 

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Postage

 

Items are usually dispatched within one to two working days. Delivery cost is automatically calculated at the checkout based on the weight of the items being ordered. UK delivery starts from £0.95. 

International shipping starts from £2.45. Please note we do not ship our beds internationally due to size and weight restrictions. For international orders outside the EU, the recipient is responsible for paying any applicable customs duty and taxes of in the destination country.

 

Payment 

Customers have the option to pay via PayPal or card at the checkout. Please note, for card payments to be processed, your information and postcode/zip code entered in the "Billing Address" section must match the postcode/zip code registered with the bank card being used. I am very sorry, we are unable to accept card payments over the phone. 

Returns

 

Please measure your dog accurately and according to the listing instructions for collars, coats and bedding. However, if you find that an item does not fit or is not suitable please contact us within 7 days to arrange a no quibbles return. Once we have received the unused item we can send the correct size (postage will be charged at cost price) or carryout a refund. 

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